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According to research, when searching for a job, there are no downsides to being physically attractive.

A) True
B) False

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In nonverbal communication, studies of leakage deal with


A) innate behaviors.
B) illness behaviors.
C) environmental issues.
D) deception signals.
E) perceptions of illness.

F) A) and C)
G) B) and C)

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A smile always means a person is happy.

A) True
B) False

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Communicators who pause and speak quietly are viewed just as confident as those who speak loudly and without hesitations.

A) True
B) False

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All of the following are true about nonverbal communication except which one?


A) Nonverbal communication is universal for all cultures.
B) Nonverbal communication may function to contradict verbal messages.
C) Nonverbal communication is more ambiguous than verbal communication.
D) Nonverbal signals are much more powerful than verbal messages when they are delivered at the same time.
E) Nonverbal messages aren't as deliberate as verbal messages.

F) A) and D)
G) A) and C)

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Your text defines nonverbal communication as "messages expressed by nonlinguistic means."

A) True
B) False

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Nonverbal regulators can signal


A) turn-taking.
B) the desire to end a conversation.
C) an invitation to respond.
D) All of these choices are correct.
E) None of these are correct.

F) A) and B)
G) All of the above

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Which of the following nonverbal behaviors is least important in a job interview?


A) smiling
B) handshaking
C) clothing
D) eye contact
E) Any of these behaviors may be equally important.

F) A) and B)
G) C) and D)

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In social transactions, the higher status person is generally the more rigid, tense-appearing one, whereas the one with lower status is usually more relaxed.

A) True
B) False

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INSTRUCTIONS for questions 112-117: Match each description below with the term it best describes. -"Uh," "um," "er"


A) chronemics
B) paralanguage
C) disfluencies
D) proxemics
E) kinesics

F) B) and E)
G) B) and C)

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Which of the following is one of the suggestions Annie Donnellon makes to the sighted for improving communication with the visually impaired?


A) Mention your name when starting a conversation with people who are blind.
B) At the end of the conversation, say you are leaving.
C) Clue in visually-impaired people when something is going on that they can't see.
D) All of the above.
E) None of the above.

F) C) and E)
G) All of the above

Correct Answer

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In the "Looking At Diversity" reading, Annie Donnellon explains her belief that sighted people learn traditional expressions of anger (such as clenched fists)by watching others.

A) True
B) False

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According to your text, people usually get more emotional meaning from what others do than from what they say.

A) True
B) False

Correct Answer

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INSTRUCTIONS for questions 118-124: Match each nonverbal function with the description below it best describes.You will use some letters more than once. -When asked if she wanted a refill on her coffee, Aliyah covered the cup with her hand and shook her head.


A) substituting
B) contradicting
C) regulating
D) accenting
E) repeating

F) B) and D)
G) A) and E)

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Nonverbal displays of affection are strongly connected to satisfaction and commitment in romantic relationships.

A) True
B) False

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Since the face and eyes are probably the most noticed parts of the body, their nonverbal messages are easier to read than other parts of the body.

A) True
B) False

Correct Answer

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All of the following statements are true except which one?


A) The eyes can communicate positive and negative attitudes.
B) Nonverbal messages of the face and eyes are the easiest to read.
C) The use of eye contact can increase compliance.
D) The eyes can indicate dominance and submission.
E) The eyes send involvement messages.

F) C) and D)
G) A) and E)

Correct Answer

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All of the following are characteristics of nonverbal behavior except which one?


A) Nonverbal skills are important.
B) Nonverbal behavior is clear and unambiguous.
C) Nonverbal communication is primarily relational.
D) All nonverbal behavior has communicative value.
E) Nonverbal communication serves many functions.

F) C) and E)
G) None of the above

Correct Answer

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Patterns of eye contact are fairly consistent across cultures.

A) True
B) False

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Emoticons may serve to accent or complement a mediated verbal message, but don't serve as an adequate substitute for the richness of nonverbal messages that occur in face-to-face exchanges.

A) True
B) False

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