Question 1

A basic process for organizational change includes which three steps?

Accepted Answer

A)  Unfreezing,change initiative,and refreezing.
B)  Freezing,change initiative,and refreezing.
C)  Unchanging,change initiative,and setting.
D)  Thawing,change initiative,and freezing.
E)  Thawing,change initiative,and refreezing.F) D) and E)
G) B) and E)

Question 2

Subcultures are more likely to exist in small companies.

Accepted Answer

A) True 
 B)False

Question 3

All of the following are culture clusters of the Competing Values Framework,except?

Accepted Answer

A)  Clan-Oriented
B)  Adhocracy-Oriented
C)  Hierarchically-Oriented
D)  Differentiation-Oriented
E)  Market-OrientedF) C) and E)
G) C) and D)

Question 4

Which of the following statements about the encounter stage of socialization is true?

Accepted Answer

A)  It happens prior to an employee spending even one second on the job.
B)  New employees compare the information they acquired as outsiders during the anticipatory stage with what the organization is really like now that they are insiders.
C)  Newcomers come to learn the content areas of socialization and internalize the norms and expected behaviours of the organization.
D)  It is the adoption of the spoken and unspoken goals and values of the organization.
E)  It is the last stage in the socialization process.F) B) and D)
G) A) and B)

Question 5

In the 'ASA framework' the 'ASA' represents:

Accepted Answer

A)  Anticipation-Socialization-Articulation
B)  Attraction-Selection-Attrition
C)  Ask-Substitute-Attract
D)  Allocation-Submission-Anticipation
E)  Advantage-Substitutes-AttritionF) All of the above
G) C) and D)

Question 6

Stability and control is a dimension of the Competing Values Framework.

Accepted Answer

A) True 
 B)False

Question 7

Person-organization fit has _______ effect on commitment.

Accepted Answer

A)  a strong positive
B)  a strong negative
C)  an inverse
D)  no
E)  a weak positiveF) B) and D)
G) None of the above

Question 8

Employees judge fit by thinking about the values they prioritize the most,then judging whether the organization shares those values.

Accepted Answer

A) True 
 B)False

Question 9

A company's published mission statement is an example of:

Accepted Answer

A)  espoused values
B)  stories
C)  basic underlying assumptions
D)  rituals
E)  observable artifactsF) A) and E)
G) A) and D)

Question 10

A process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization refers to:

Accepted Answer

A)  mentoring
B)  countercultures
C)  ASA framework
D)  socialization
E)  brainstormingF) None of the above
G) B) and D)

Question 11

In organizations with mercenary culture,we tend to find _______ sociability and _______ solidarity.

Accepted Answer

A)  low;low
B)  low;high
C)  high;low
D)  high;high
E)  moderate;highF) B) and C)
G) All of the above

Question 12

Which of the following consist(s) of anecdotes,accounts,legends,and myths that are passed down within organization?

Accepted Answer

A)  Rituals
B)  Stories
C)  Values
D)  Language
E)  SymbolsF) C) and D)
G) A) and D)

Question 13

OCAI,as it relates to organizational change,stands for:

Accepted Answer

A)  Organizational change assessment instrument
B)  Opinion collection assessment instrument
C)  Organizational culture assessment instrument
D)  Organizational culture assignment instrument
E)  Options categorization assignment instrumentF) All of the above
G) D) and E)

Question 14

Espoused values can range from published documents,such as a company's vision or mission statement,to verbal statements made to employees by executives and managers.

Accepted Answer

A) True 
 B)False

Question 15

Hierarchically-oriented cultures are those whose members:

Accepted Answer

A)  value flexibility and discretion while being inwardly focused with respect to coordination and efficiency.
B)  value flexibility and discretion while being externally focused with respect to how well they manage external transactions in relation to their competitors.
C)  value stability and control while being inwardly focused with respect to coordination and efficiency.
D)  value stability and control but are externally focused with respect to how well they manage external transactions in relation to their competitors.
E)  value stability and control but are closest to what you might see in a family,characterized by teamwork,cohesiveness,commitment,and collaboration. ,F) C) and D)
G) B) and E)

Question 16

In practice,there are two primary ways to change a culture:

Accepted Answer

A)  the ASA framework and socialization
B)  changes in leadership and mergers or acquisitions
C)  the ASA framework and changes in leadership
D)  socialization and mergers or acquisitions
E)  mergers and the ASA frameworkF) A) and B)
G) A) and C)

Question 17

The anticipatory stage begins the day an employee starts work.

Accepted Answer

A) True 
 B)False

Question 18

Most merged companies operate under a _____ for an extended period of time.

Accepted Answer

A)  strong culture
B)  weak culture
C)  subculture
D)  differentiated culture
E)  countercultureF) C) and D)
G) A) and D)

Question 19

Consultation is a type of change intervention.

Accepted Answer

A) True 
 B)False

Question 20

An example of a moderate resistance change intervention is:

Accepted Answer

A)  Selection
B)  Training
C)  Performance management
D)  Changes in leadership
E)  Mergers and acquisitionsF) A) and E)
G) A) and D)

Exam 15: Organizational Culture and Change

In organizations with mercenary culture,we tend to find _______ sociability and _______ solidarity.

Correct AnswerverifiedShow Answer

Which of the following statements about the encounter stage of socialization is true?

Correct AnswerverifiedShow Answer

Which of the following consist(s) of anecdotes,accounts,legends,and myths that are passed down within organization?

Correct AnswerverifiedShow Answer

OCAI,as it relates to organizational change,stands for:

Correct AnswerverifiedShow Answer

Person-organization fit has _______ effect on commitment.

Correct AnswerverifiedShow Answer

A basic process for organizational change includes which three steps?

Correct AnswerverifiedShow Answer

Employees judge fit by thinking about the values they prioritize the most,then judging whether the organization shares those values.

Correct AnswerverifiedShow Answer

Stability and control is a dimension of the Competing Values Framework.

Correct AnswerverifiedShow Answer

In practice,there are two primary ways to change a culture:

Correct AnswerverifiedShow Answer

A company's published mission statement is an example of:

Correct AnswerverifiedShow Answer

Consultation is a type of change intervention.

Correct AnswerverifiedShow Answer

An example of a moderate resistance change intervention is:

Correct AnswerverifiedShow Answer

Most merged companies operate under a _____ for an extended period of time.

Correct AnswerverifiedShow Answer

Hierarchically-oriented cultures are those whose members:

Correct AnswerverifiedShow Answer

The anticipatory stage begins the day an employee starts work.

Correct AnswerverifiedShow Answer

All of the following are culture clusters of the Competing Values Framework,except?

Correct AnswerverifiedShow Answer

A process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization refers to:

Correct AnswerverifiedShow Answer

Espoused values can range from published documents,such as a company's vision or mission statement,to verbal statements made to employees by executives and managers.

Correct AnswerverifiedShow Answer

Subcultures are more likely to exist in small companies.

Correct AnswerverifiedShow Answer

In the 'ASA framework' the 'ASA' represents:

Correct AnswerverifiedShow Answer

In organizations with mercenary culture,we tend to find _ sociability and _ solidarity.

Correct Answer
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