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Firms create _____ by offering limited access to certain areas of their private network to a selected group of stakeholders.


A) open systems
B) expert systems
C) firewalls
D) extranets

E) A) and C)
F) C) and D)

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Identify a true statement about cloud computing.


A) It encourages collaboration among employees and business partners.
B) It drastically reduces the processing speed of computers.
C) It subjects a user's computer to an intruder attack.
D) It allows users to access their data from any computer without an Internet connection.

E) A) and B)
F) All of the above

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Radio frequency identification (RFID) :


A) uses microchips that are powered by batteries.
B) results in increased costs and an inefficient supply chain.
C) requires users to make manual records of deliveries.
D) uses microchips that can be embedded in most types of tangible products.

E) B) and C)
F) None of the above

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Which of the following is true of expert systems?


A) They are unable to help in fraud detection.
B) They take a lot of time to be programmed and are complicated.
C) They use powerful statistical techniques to analyze data.
D) They are highly flexible in nature.

E) A) and D)
F) B) and C)

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In the context of e-commerce, you can tell that a site on which you are doing business is using a secure socket layer (SSL) if the URL of the site begins with httpw://.

A) True
B) False

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Discuss the similarities and differences between an intranet and an extranet.

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Answers will vary. Today, most firms (an...

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In the context of the business-to-consumer market, the use of Web 2.0 technologies within organizations is called Enterprise 2.0.

A) True
B) False

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Nefchio.com is a popular website among online gamers. It uses interactive and collaborative features to create a richer, more interesting, and more useful experience for its users to beat the competition in the industry. In this scenario, Nefchio.com uses a new approach called _____.


A) Web 2.0
B) extranet
C) InterNIC
D) Internet2

E) C) and D)
F) A) and C)

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In the context of electronic bill presentment and payment, the method of biller-direct is one where you use the "bill-pay" service at your bank to automatically pay your monthly bills.

A) True
B) False

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_____ is often referred to as the world's largest computer network.


A) A cloud-based network
B) The Internet
C) An extranet
D) The kernel

E) A) and B)
F) A) and C)

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With bank-aggregator billing, one uses the _____ service at one's bank to automatically disburse one's monthly charges.


A) enterprise 2.0
B) bill-pay
C) biller-direct
D) viral marketing

E) B) and C)
F) None of the above

Correct Answer

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In the context of the characteristics of good information, when information is accurate, it means that it is:


A) available in time to make a difference.
B) able to help users grasp its meaning.
C) free of errors and biases.
D) secure from hackers.

E) A) and D)
F) B) and D)

Correct Answer

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Which of the following statements is true of viral marketing?


A) It attempts to get customers to communicate a firm's message to friends, family, and colleagues.
B) The strategy of viral marketing is unique to the Internet.
C) Legitimate viral marketing uses computer viruses to promote products.
D) It solely uses the employees of a firm to promote the firm's goods and services.

E) A) and D)
F) A) and C)

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The Internet is a network of networks, consisting of hundreds of thousands of smaller networks operating under a common set of protocols so that they can communicate with each other.

A) True
B) False

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Alacrity Couriers uses advanced information technology to run its business efficiently. It allows its customers to track their consignments on its website. In this scenario, the use of a(n) _____ enables the customers to check on the status of their consignments.


A) expert system
B) cybermediary
C) extranet
D) firewall

E) C) and D)
F) A) and D)

Correct Answer

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Which of the following statements is true of radio frequency identification (RFID) ?


A) It improves the processing speed of a computer device.
B) It installs a device in production units that requires ample space for storage and maintenance.
C) It can help users transmit files across computers without an Internet connection.
D) It can be used to help track goods and other resources.

E) All of the above
F) B) and C)

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An intranet limits access to a single firm's employees.

A) True
B) False

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Scalesto Corp. is a law firm that also provides online support regarding lawsuits. To help its clients, it has a team dedicated to identify useful information from the company's database. In this scenario, Scalesto most likely uses _____ to analyze vast amounts of data.


A) a cybermediary
B) data mining
C) an expert system
D) intranet

E) A) and D)
F) A) and C)

Correct Answer

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Unlike business-to-consumer (B2C) e-commerce, business-to-business (B2B) e-commerce:


A) involves lower sums of money.
B) requires much less negotiation.
C) results in long-term supply chain relationships.
D) uses opt-in email as a primary advertising medium.

E) All of the above
F) B) and C)

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SafeTransact is an Internet-based company that specializes in the secure electronic transfer of funds between businesses and clients. It uses some Internet tools to ensure the security of the online transactions. In this scenario, SafeTransact is a(n) _____.


A) expert system
B) cybermediary
C) intranet
D) data warehouse

E) A) and C)
F) A) and B)

Correct Answer

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