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Exam 14: Industrial and Organizational Psychology

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Question 61

Multiple Choice

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Stan believes that his employees dislike responsibility.Stan exhibits the characteristics of a _____.

A) middle manager
B) transformational leader
C) theory X manager
D) theory Y manager

E) C) and D)
F) All of the above

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Question 62

Multiple Choice

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Susan's boss is evaluating her performance at work.Susan is known for her ability to complete large volumes of work in short periods of time.She also has excellent time management skills,is good at prioritizing,and is good at delegating tasks.In addition to these strengths,Susan also has certain weaknesses.For instance,she fails to pay attention to detail and tends to make a lot of errors.Susan's boss,however,gives her very similar scores for productivity,efficiency,and accuracy.Which of the following phenomena has been exemplified in this scenario?

A) The placebo effect
B) Organizational citizenship behavior
C) The halo effect
D) The Hawthorne effect

E) B) and C)
F) All of the above

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Question 63

Multiple Choice

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The management at Concar Inc.,a manufacturer of automobiles,decides to increase the company's productivity.The engineers implement a system in which the installations of the different components of a car take place at several stations,in a sequential flow.Which of the following manufacturing processes is Concar Inc.using to manufacture its cars?

Adam works in a cubicle that barely accommodates his desktop and keyboard.Moreover,the mouse wire doesn't seem long enough.Adam always has to bend his wrist to click on the mouse.Adam is probably facing a problem related to:

Which of the following statements is true of the corporate strategy of downsizing?

According to the Occupational Safety and Health Act,workplace safety includes providing a work environment that is free of workplace violence.

Pablo,Harry's boss,has just finished interviewing a potential new employee.Pablo tells Harry that it only takes him a few minutes to accurately assess a person's strengths and weaknesses.Pablo is confident that the candidate he just interviewed is an honest and hardworking individual.Which of the following tendencies has Pablo exhibited in this instance?

Rodney is the manager of a small automobile company.He wishes to follow Frederick Winslow Taylor's guidelines on scientific management.Describe the steps that he should put into practice.

Food & Fun Inc.,a hamburger fast food restaurant,systematizes its operations in such a way that one person is in charge of grilling,another person is in charge of dressing the edible items,and the third person delivers the orders to the customers.The unassembled burger ingredients are moved from one worker to another via a small motorized conveyor belt.Food & Fun is probably following a pattern of:

_____ emphasizes the psychological characteristics of workers and managers and stresses the significance of factors such as moral,attitudes,and values.

The advent of the assembly line demonstrates the spirit of scientific management and its emphasis on efficiency.

In the late 1990s,a woman who had been a graduate student at Emory University filed a sexual harassment suit against her former advisor,who was also female.Her grounds for suing her advisor were her allegations that she (the student) had rejected sexual advances made by her advisor,and that the advisor retaliated by not hiring her for a job.In the context of organizational culture,this case would be a typical example of _____.

Organizational psychology focuses on:

Meterminx Inc.,a clock manufacturer,adds a motorized conveyer belt to its manufacturing plant so that the clock being fabricated automatically moves from one workstation to the next,and the workers stay in the same place.From the information in this scenario,it is evident that Meterminx has employed the process of _____.

When asked about his perspective on his current occupation,Carl said,"This is my first step in this company.This is a good place to work,and there are lots of chances to get promoted here.I want to work my way up in this field." In accordance with the study conducted by Wrzesniewski on the meaning of work,Carl views his occupation as a:

Individuals with strong continuance commitment feel loyalty to the organization because they want to.

The tendency of individuals to perform better simply because of being singled out and made to feel important is called:

Peter likes his job and looks forward to going to work each day.He recently became a father and wants to spend time with his new-born daughter,Eva.With reference to the information provided in this scenario,which of the following psychological states of stress is Peter most likely to experience in the future?

Nicholas is a systems engineer at Databell Corp.,a manufacturer of electronic gadgets.He reports to work on time and stays in the office,well beyond his working hours,to help other colleagues with their projects.He is also willing to work on weekends.Nicholas's attitude exemplifies _____ in this scenario.

In which of the following ways does Wrzesniewski define the term "job crafting"?