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All of the following are typical objectives for value-based planning, except:


A) profit
B) shareholder wealth
C) division market share
D) return of investment (ROI)

E) None of the above
F) A) and C)

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With advancing mobile and social technologies, describe how marketing ROI, marketing metrics, and marketing dashboards will look like in 2020.

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You have been told that a company increased its marketing effort from $2 million to $5 m and that the same company increased its sales revenue from $12 million to $21 million. Calculate the company's ratio of incremental sales revenue to incremental marketing effor


A) 3:1
B) 9:1
C) 1:3
D) 7:19

E) None of the above
F) A) and D)

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Figure 19-1 Figure 19-1    -According to Figure 19-1, an additional annual marketing effort of $1 million is best spent after having already spent how much in marketing effort to date? A) $5 million B) $3 million C) $1 million D) $2 million -According to Figure 19-1, an additional annual marketing effort of $1 million is best spent after having already spent how much in marketing effort to date?


A) $5 million
B) $3 million
C) $1 million
D) $2 million

E) A) and D)
F) None of the above

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Economists would most likely recommend that marketing managers allocate the firm's marketing resources to the markets and products in which:


A) an SBU is considered a cash cow.
B) the excess of incremental revenues over incremental costs is greatest.
C) the firm has had the most experience with a product.
D) there is the greatest current market share and the fastest growing industry rate.

E) None of the above
F) A) and C)

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An aid that helps to implementing a marketing plan and consists of three columns (task, name, and date) is often referred to as a(n) :


A) marketing action memo
B) program schedule
C) job analysis
D) action item list

E) A) and B)
F) A) and C)

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D

A town hall-style meeting is held at Whirlpool to discuss the launch of their 2015 annual marketing plan. The purpose of this meeting is to ensure that all levels of the Organization understand the what, when, and how components of their job descriptions as they pertain to this annual plan. This meeting will lead to of their Marketing plan.


A) effective acculturation
B) effective feasibility projections
C) effective execution
D) effective adoption

E) C) and D)
F) All of the above

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All of Samsung's products where selling above forecasted numbers in 2014, except for their microwaves, which were not following their annual marketing plan. Executives focused on microwaves and implemented a new strategy to attempt to reverse the trend. Samsung was employing:


A) a sales analysis.
B) a deviation analysis.
C) a situation analysis.
D) management by exception.

E) A) and C)
F) C) and D)

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All of the following are steps in the strategic marketing process, except:


A) planning.
B) analysis.
C) implementation.
D) evaluation.

E) A) and B)
F) A) and C)

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A difficulty when a marketing plan fails is determining whether it is primarily due to a poor plan or poor implementation. Describe the grid which results from considering (1)good and bad marketing planning and (2)good and bad marketing implementation. What are the outcomes of each combination?

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A marketing manager uses management by exception to:


A) identify results that deviate from plans to diagnose their causes and take new actions.
B) schedule concurrent and sequential activities using the NIH model.
C) delete from the line any product that fails to have both marketing and production economies of scale with the existing line.
D) take over responsibilities no one else can handle.

E) A) and C)
F) B) and C)

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The more a marketing plan is based on__________ , rather than guesses, the less uncertainty and fewer risks are associated with executing it.


A) past historical data
B) facts and valid assumptions
C) intuitions and forecasts
D) industry forecasts and sales predictions

E) All of the above
F) A) and D)

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General Mills uses a marketing structure in which one person is ultimately responsible for the marketing of a specific product. For instance, one person is responsible for setting marketing goals and developing and implementing related marketing strategies for the well-known breakfast cereal, Cheerios. This person, who takes responsibility For the success or failure of the marketing of Cheerios, is called a(n) :


A) product advisor.
B) product manager.
C) account executive.
D) marketing advisor.

E) B) and C)
F) A) and B)

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What is the primary disadvantage of employing a selective specialization strategy?


A) The organization may suffer from product cannibalism.
B) The organization may get involved with SBUs it cannot run efficiently.
C) The organization cannot achieve either marketing or production economies of scale.
D) The organization may not have any experience in the selected markets it chooses to target.

E) None of the above
F) All of the above

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How many new food products does General Mills introduce each year?


A) Less than 100
B) Less than 500
C) More than 300
D) More than 200

E) A) and D)
F) None of the above

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The evaluation phase of the strategic marketing process includes all of the following, except:


A) taking actions to solve problems and exploit opportunities.
B) identifying the cause of deviations.
C) measuring results against quantified goals.
D) creating goals and results to identify deviations.

E) A) and D)
F) B) and C)

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D

List the three steps of the planning phase of the strategic marketing process. Briefly describe what goes on during each of the three steps.

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According to Porter's four generic business strategies model, a maker of super-premium Ontario Icewine would likely follow which strategy?


A) cost leadership
B) differentiation focus
C) differentiation
D) cost focus

E) C) and D)
F) B) and C)

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Within DuPont's textile fibre department, there is a separate product manager for rayon, acetate, Orlon, nylon, and Dacron. Each product manager is responsible for selling to the various markets in which the textile could be used such as clothing, furniture, or floor coverings. Its other product divisions have similar structures. DuPont uses __________to organize the company.


A) geographical grouping
B) product line grouping
C) matrix organization
D) functional grouping

E) C) and D)
F) All of the above

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Which of the following is an example of an emerging marketing challenge for the Warm Delights microwaveable desserts?


A) the gluten-free problem
B) the comparison problem
C) the communication problem
D) ease of use

E) A) and B)
F) A) and C)

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D

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