Question 1

To some, perhaps the best aspect of the game of golf is not that you play against others but that you play against yourself by striving to lower your score. Those who feel this way about golf believe it to be ________ rewarding.

Accepted Answer

A)   personally
B)   extrinsically
C)   instrumentally
D)   relationally
E)   intrinsicallyF) B) and D)
G) All of the above

Question 2

While it would be ideal if it could be achieved, loyalty to an organization is, in a practical sense, dead.

Accepted Answer

A) True 
 B)False

Question 3

In expectancy theory, instrumentality is

Accepted Answer

A)   The perceived likelihood that performance will be followed by a particular outcome.
B)   The value that expected outcomes hold for the person contemplating them.
C)   Any consequence resulting from performance.
D)   The perceived likelihood that employees' efforts will enable them to attain their performance goals.
E)   Indirectly correlated with motivation.F) A) and D)
G) None of the above

Question 4

According to McClelland's research, the need for achievement is

Accepted Answer

A)   Strongest in nontechnical managers.
B)   A desire to influence others.
C)   Often perceived negatively.
D)   Important to most American managers.
E)   Equivalent to Maslow's social needs.F) D) and E)
G) None of the above

Question 5

According to expectancy theory, people develop important beliefs linking effort, performance, and outcome.

Accepted Answer

A) True 
 B)False

Question 6

Programs designed to create a workplace that enhances employee well-being are referred to as

Accepted Answer

A)   Quality analysis.
B)   Quality circles.
C)   Quality control.
D)   QWL programs.
E)   Equity circles.F) C) and E)
G) C) and D)

Question 7

The positive outcomes of Hackman and Oldham's model of job design will occur when

Accepted Answer

A)   Employees believe they are doing something meaningful.
B)   Employees feel responsible for the work that they do.
C)   Employees receive feedback about their performance.
D)   Employees feel that their work is important to other people.
E)   All of these occur.F) C) and D)
G) None of the above

Question 8

Adam loves his landscaping job. It offers him the opportunity to meet lots of people, to work outdoors, and to do things his own way. He has joked that he would do his job even if they didn't pay him, though he is very glad they do. To Adam, his job is

Accepted Answer

A)   Unrealistic.
B)   Extrinsically rewarding.
C)   Satisfying his power need.
D)   Intrinsically rewarding.
E)   Overcompensated.F) A) and B)
G) A) and C)

Question 9

In job enrichment, workers are given additional tasks at the same level of responsibility.

Accepted Answer

A) True 
 B)False

Question 10

Successful managers must motivate their employees to do more than just work hard. Describe some of the other goals of employee motivation.

Accepted Answer

Successful managers understand that empl...

Question 11

According to McClelland, Beth is high in what need?

Accepted Answer

A)   Existence.
B)   Affiliation.
C)   Power.
D)   Growth.
E)   Achievement.F) C) and D)
G) B) and C)

Question 12

An example of a reinforcer in a management setting is giving an employee-of-the-month award for superior customer service.

Accepted Answer

A) True 
 B)False

Question 13

In organizational behavior modification theory, giving an employee a pay raise is an example of

Accepted Answer

A)   Positive reinforcement.
B)   Negative reinforcement.
C)   Extinction.
D)   Encouragement.
E)   The law of consequences.F) D) and E)
G) A) and D)

Question 14

The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization, is known as

Accepted Answer

A)   Empowerment.
B)   Job enrichment.
C)   Growth need strength.
D)   Restoring equity.
E)   Expectancy.F) A) and C)
G) C) and D)

Question 15

According to the Hackman and Oldham model of job enrichment, people will perform better when they feel responsible, that their job has meaning, and they know how well they are performing.

Accepted Answer

A) True 
 B)False

Question 16

All behavior, except involuntary reflexes, is motivated.

Accepted Answer

A) True 
 B)False

Question 17

Individualized performance goals create cooperation and reduce competition.

Accepted Answer

A) True 
 B)False

Question 18

According to organizational behavior modification theory, positive consequences that motivate behavior are referred to as

Accepted Answer

A)   Consequences.
B)   Behavioral antecedents.
C)   Reinforcers.
D)   Effectors.
E)   Sanctions.F) All of the above
G) A) and D)

Question 19

When managers think it is warranted or when they believe others expect them to, they use punishment.

Accepted Answer

A) True 
 B)False

Question 20

The motivation theory stating that people have conscious goals that energize them and direct their thoughts and behaviors toward a particular end is

Accepted Answer

A)   Equity theory.
B)   Law of effect theory.
C)   Goal-setting theory.
D)   Expectancy theory.
E)   Reinforcement theory.F) B) and C)
G) A) and D)

Exam 13: Motivating for Performance

The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization, is known as

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According to expectancy theory, people develop important beliefs linking effort, performance, and outcome.

Correct AnswerverifiedShow Answer

According to McClelland's research, the need for achievement is

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Successful managers must motivate their employees to do more than just work hard. Describe some of the other goals of employee motivation.

Correct AnswerAnswered by ExamLex AISuccessful managers understand that empl...View AnswerShow Answer

While it would be ideal if it could be achieved, loyalty to an organization is, in a practical sense, dead.

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According to the Hackman and Oldham model of job enrichment, people will perform better when they feel responsible, that their job has meaning, and they know how well they are performing.

Correct AnswerverifiedShow Answer

According to organizational behavior modification theory, positive consequences that motivate behavior are referred to as

Correct AnswerverifiedShow Answer

The motivation theory stating that people have conscious goals that energize them and direct their thoughts and behaviors toward a particular end is

Correct AnswerverifiedShow Answer

An example of a reinforcer in a management setting is giving an employee-of-the-month award for superior customer service.

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According to McClelland, Beth is high in what need?

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Individualized performance goals create cooperation and reduce competition.

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In expectancy theory, instrumentality is

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In job enrichment, workers are given additional tasks at the same level of responsibility.

Correct AnswerverifiedShow Answer

Adam loves his landscaping job. It offers him the opportunity to meet lots of people, to work outdoors, and to do things his own way. He has joked that he would do his job even if they didn't pay him, though he is very glad they do. To Adam, his job is

Correct AnswerverifiedShow Answer

In organizational behavior modification theory, giving an employee a pay raise is an example of

Correct AnswerverifiedShow Answer

Programs designed to create a workplace that enhances employee well-being are referred to as

Correct AnswerverifiedShow Answer

All behavior, except involuntary reflexes, is motivated.

Correct AnswerverifiedShow Answer

The positive outcomes of Hackman and Oldham's model of job design will occur when

Correct AnswerverifiedShow Answer

To some, perhaps the best aspect of the game of golf is not that you play against others but that you play against yourself by striving to lower your score. Those who feel this way about golf believe it to be ________ rewarding.

Correct AnswerverifiedShow Answer

When managers think it is warranted or when they believe others expect them to, they use punishment.

Correct AnswerverifiedShow Answer

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Successful managers understand that empl...
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