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Which of the following is NOT part of the "actual product" level of the product offer?


A) Product warranty
B) Features
C) Design
D) Quality
E) Brand name

F) C) and D)
G) B) and D)

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Kleenex tissues,Clorox bleach and Scotch tape brands have:


A) successfully employed private label branding.
B) distinctive brand substitutability.
C) grown through private label branding.
D) become synonymous with the product itself.
E) avoided brand extensions.

F) A) and C)
G) A) and E)

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Firms with well-known brands can spend relatively less on marketing costs than firms with little-known brands because:


A) brands protect corporate copyrights.
B) consumer loyalty can be bought for less now compared to the past.
C) brand equity can only be obtained by means of product line depth.
D) people already know what the brand means.
E) well-known brands are less likely to introduce brand extensions.

F) A) and E)
G) D) and E)

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Almost every business wants brand loyal customers.Why?

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Brand loyalty provides a wealth of benef...

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Which of the following is NOT one of the important functions of labels on products and packages?


A) Protecting against damage to the product.
B) Providing consumer information to assist in purchasing.
C) Identifying the brand and building brand image.
D) Promoting the brand or complementary brands.
E) Listing ingredients.

F) A) and D)
G) A) and B)

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What are some of the benefits provided by product labels?

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Labels on products and packages provide ...

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When Procter & Gamble added teeth whitening products under the Crest brand,the firm was engaged in:


A) corporate branding.
B) brand extension.
C) brand licensing.
D) brand association.
E) perceived value branding.

F) A) and D)
G) All of the above

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Creating brand awareness is the first step in creating brand equity.Political candidates know name recognition is critical to success,but at the Congressional level over 90 percent of incumbents get re-elected.If you were marketing advisor to a challenger for the Congressional seat in your district,what would you recommend the candidate do to create brand / name awareness?

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Answers will vary but,as the text states...

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A product label is just a required sticker on a package.

A) True
B) False

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The complete set of all products offered by a firm is called its:


A) product line.
B) product categories.
C) product mix.
D) product breadth.
E) product line depth.

F) B) and C)
G) A) and D)

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Another name for a manufacturer's brand is a _______ brand.


A) systematic
B) extended
C) national
D) premium
E) private label

F) B) and E)
G) B) and D)

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How do marketers measure brand value?

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Brand value is calcu...

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Which of the following is NOT a national brand?


A) President's Choice
B) Nike
C) Marriott
D) McGraw-Hill
E) Pepsi-Cola

F) C) and D)
G) A) and B)

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For a brand to be effective,it needs to be:


A) easy for consumers to recognize and remember.
B) a catchy,tongue-twisting phrase.
C) a visual image containing human characters.
D) generic,so it can be applied to as many products as possible.
E) associated with a sports or movie superstar.

F) A) and E)
G) All of the above

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Firms spend millions of dollars annually to build brand equity,recognizing brand equity contributes to:


A) product mix breadth.
B) corporate stakeholder relations.
C) profitability.
D) brand liability.
E) perceived brand personality.

F) A) and B)
G) A) and C)

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One of the categories of products for which brand extension is logical is:


A) generic goods.
B) generic services.
C) commodities.
D) complementary goods.
E) licensed brands.

F) A) and B)
G) C) and E)

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Believe it or not,Walmart's first designer label clothing brand is called George.Few Americans know the George brand but in Britain it is well regarded and sold in stand-alone George stores.What would be the benefits to Walmart if the George brand of clothing became recognized and desired in the United States?

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The benefits to Walmart would likely inc...

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Procter & Gamble is a huge national brand manufacturer.By having leading brands like Tide and Crest,P&G:


A) can monopolize store brands.
B) has greater opportunity to dictate retail pricing.
C) has greater control over marketing strategy.
D) can increase brand dilution.
E) all of these.

F) C) and E)
G) C) and D)

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Copycat brands are imitations often sold by street vendors.

A) True
B) False

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Brand licensing is:


A) common for toys.
B) a way to build brand equity.
C) a means of generating additional revenue.
D) widely used by sports teams.
E) all of these.

F) D) and E)
G) C) and E)

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