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A retailer-sponsored cooperative refers to


A) small, independent retailers forming an organization that operates a wholesale facility cooperatively.
B) a vertical marketing system that involves a contractual relationship between a wholesaler and small independent retailers to standardize and coordinate buying practices, merchandising programs, and inventory management.
C) an agreement among small, privately owned manufacturers to pool their resources by sharing installations, heavy equipment, and warehousing they would be unable to afford on their own.
D) an agreement among retailers to pool their resources by purchasing services such as signage, snow removal, and trash removal that affects the physical space (strip mall, etc.) they all share.
E) small, independent retailers that pool their resources to finance store expansion programs.

F) A) and E)
G) All of the above

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A(n) __________ exists when a franchisor licenses individuals or firms to dispense a service under a trade name and specific guidelines.


A) service-sponsored retail franchise system
B) manufacturer-sponsored wholesale franchise system
C) manufacturer-sponsored retail franchise system
D) administered vertical marketing system
E) service-sponsored franchise system

F) C) and D)
G) All of the above

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Logistics refers to


A) an inventory management system where the supplier determines the product amount and assortment a retailer needs and automatically delivers the appropriate items.
B) mathematical formulas and calculations used in determining product volume and demand in order to generate the greatest revenue at the lowest cost.
C) the sequence of firms that performs activities required to create and deliver a product or service to ultimate consumers or industrial users.
D) activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost.
E) a specialized intermediary in the distribution chain responsible for the coordination of all production schedules.

F) A) and B)
G) A) and C)

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The output of a supply chain is the


A) units of products delivered.
B) total generated revenue.
C) service delivered to customers.
D) total number of customers served.
E) total profits realized.

F) B) and C)
G) A) and E)

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Within the context of a supply chain,__________ is the ability of a logistics system to satisfy users in terms of time,dependability,communication,and convenience.


A) quick response
B) customer service
C) distribution management
D) efficient consumer response
E) lead time

F) A) and B)
G) B) and E)

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Channel conflict refers to


A) disagreements over the trade discounts allotted to each level of the distribution chain by the Federal Trade Commission.
B) regulatory restrictions limiting the number of distributors that can sell a producer's products.
C) when one channel member believes another channel member is engaged in behavior that prevents it from achieving its goals.
D) when one distributor carries two competing brands.
E) when the producer doesn't allow other channel members to have input regarding product specifications or benefits.

F) A) and B)
G) B) and E)

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An industrial distributor is


A) an intermediary that performs a variety of marketing channel functions involving selling, stocking, delivering a full product assortment, and financing.
B) an intermediary that maintains its own sales force and performs all channel functions.
C) an intermediary that deals exclusively with the selling, stocking, and delivery of raw materials used by manufacturers in the production of its products.
D) an intermediary that deals with a single product line within a single industry.
E) an intermediary that performs functions involving selling, stocking, and delivery of industrial goods but is unable to provide financing due to the normally large expenditures.

F) None of the above
G) A) and B)

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An arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product is referred to as


A) a strategic channel alliance.
B) multiple level selling.
C) parallel distribution.
D) dual distribution.
E) recursive distribution.

F) D) and E)
G) A) and D)

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Which of the following statements regarding supply chains is most accurate?


A) The most common form of supply chain is the collaborative-response efficiency strategy.
B) In order for a supply chain to work effectively, key decisions should be made by a third-party logistics provider.
C) The longer the supply chain, the greater the economies of scale and the better the profit margin.
D) Supply chains should consider the needs of suppliers, provided those needs are consistent with marketing strategies.
E) Supply chain managers often need to make trade-offs between efficiency and responsiveness.

F) C) and D)
G) A) and B)

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The choice of a supply chain follows from a clearly defined marketing strategy and involves three steps: (1) __________,(2) understand the supply chain,and (3) harmonize the supply chain with the marketing strategy.


A) understand the environment
B) consider the legal consequences of partnering
C) understand the marketing strategy
D) understand the customer
E) understand the company's goals

F) A) and D)
G) A) and C)

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Which statement regarding responsive supply chains is most accurate?


A) Responsive supply chains use slower modes of transportation but faster order processing.
B) Responsive supply chains always use the least expensive mode of transportation possible.
C) Responsive supply chains rely on large inventory warehouses.
D) Responsive supply chains achieve economies of scale by having all inventory stored and sorted at a central location.
E) Responsive supply chains rely heavily on information technology.

F) D) and E)
G) All of the above

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In an episode of the Glee television series,members of the glee club sold home-baked cupcakes at school to raise money.The students selling their cupcakes to classmates would be an example of


A) a personalized distribution.
B) a nonpermanent distribution.
C) an informal channel of distribution.
D) a direct channel of distribution.
E) an indirect channel of distribution.

F) None of the above
G) A) and B)

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