Question 1

Entrepreneurs have an external locus of control and believe that they are not responsible for what happens to them.

Accepted Answer

A) True 
 B)False

Question 2

_____ is the process through which managers seek to improve employees' desire and ability to understand and manage the organization.

Accepted Answer

A)   Dialectical inquiry
B)   Devil's advocacy
C)   Groupthink
D)   Organizational learning
E)   SkunkworksF) B) and E)
G) A) and B)

Question 3

A manager who makes a programmed decision relies on established rules and guidelines.

Accepted Answer

A) True 
 B)False  True

Question 4

The first step in the decision-making process is to recognize the need for a decision.

Accepted Answer

A) True 
 B)False

Question 5

_____ are individuals who pursue causes such as reducing poverty, increasing literacy, protecting the natural environment, or reducing substance abuse.

Accepted Answer

A)   Social entrepreneurs
B)   Intrapreneurs
C)   Product champions
D)   Skunkwork specialists
E)   Devil's advocatesF) A) and D)
G) A) and C)

Question 6

The last step in the managerial decision-making process is:

Accepted Answer

A)   generating alternatives.
B)   learning from feedback.
C)   recognizing the need for a decision.
D)   implementing the chosen alternative.
E)   choosing between alternatives.F) A) and D)
G) C) and D)

Question 7

The first step in the managerial decision-making process is to:

Accepted Answer

A)   choose between alternatives.
B)   assess alternatives.
C)   implement the chosen alternative.
D)   recognize the need for a decision.
E)   conduct a retrospective analysis.F) A) and D)
G) A) and C) D

Question 8

What is a learning organization? List Peter Senge's five principles for creating a learning organization.

Accepted Answer

A learning organization is one in which ...

Question 9

When the probabilities of alternative outcomes cannot be determined and future outcomes are unknown, there exists:

Accepted Answer

A)   satisficing ambiguity.
B)   systematic error.
C)   prior-hypothesis bias.
D)   uncertainty.
E)   blocking.F) A) and B)
G) A) and C)

Question 10

Which of the following group decision-making processes is a written approach to creative problem solving?

Accepted Answer

A)   The Delphi technique
B)   Dialectical inquiry
C)   Brainstorming
D)   Nominal group technique
E)   Devil's advocacyF) A) and C)
G) A) and D)

Question 11

Once managers have generated a set of alternatives, the next task is to implement these alternatives.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true of a learning organization?

Accepted Answer

A)   Allowing individuals to develop a personal sense of mastery is detrimental to organizational learning.
B)   Organizations need to encourage employees to develop and use complex mental models.
C)   Individual learning is more important than team learning in increasing organizational learning.
D)   Building a shared vision can curb an individual's sense of creativity.
E)   Creativity increases when managers pressurize employees to deliver creative solutions quickly.F) A) and B)
G) A) and C)

Question 13

Which of the following would be considered a programmed decision by James Calloway, CEO of FSE Inc.?

Accepted Answer

A)   Launching a new promotional campaign
B)   Hiring additional staff
C)   Entering a new market
D)   Expanding operations internationally
E)   Developing a new product lineF) A) and D)
G) B) and E)

Question 14

Cognitive biases enable managers to make good decisions.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is true of decision making?

Accepted Answer

A)   Making a decision and not acting on it is better than not making a decision at all.
B)   Identifying relevant information means that the manager has complete information.
C)   In order to implement the chosen alternative many subsequent and related decisions must be made.
D)   Effective managers prefer planning for the future rather than conducting a retrospective analysis.
E)   If the advantages of an alternative are significantly high, its disadvantages need not be evaluated.F) None of the above
G) B) and E)

Question 16

An organization in which managers enable subordinates to think creatively in order to maximize the potential for organizational learning is called a(n) :

Accepted Answer

A)   learning organization.
B)   dialectical organization.
C)   skunksworks.
D)   intuitive organization.
E)   heuristic organization.F) A) and D)
G) A) and E)

Question 17

Which of the following is a reason why managers fail to generate creative solutions?

Accepted Answer

A)   They find it difficult to view problems from a fresh perspective.
B)   They often fail to specify the criteria that are important in reaching a decision.
C)   They violate domestic or international laws or government regulations.
D)   They fail to perform a cost-benefit analysis of the various alternatives.
E)   They do not have complete information in most cases.F) None of the above
G) C) and D) A

Question 18

_____ results from the tendency to make decisions based on preexisting beliefs even though evidence suggest that those beliefs are wrong.

Accepted Answer

A)   Prior hypothesis bias
B)   Dialectical inquiry
C)   Escalating commitment
D)   Representativeness bias
E)   The illusion of controlF) B) and D)
G) A) and E)

Question 19

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Accepted Answer

A) True 
 B)False

Question 20

To deal with opportunities and threats, managers must select one solution from a set of alternatives. This process is known as _____.

Accepted Answer

A)   groupthink
B)   intuition
C)   decision making
D)   bounded rationality
E)   heuristicsF) A) and B)
G) A) and E)

Exam 7: Decision Making, Learning, Creativity, and Entrepreneurship

Entrepreneurs have an external locus of control and believe that they are not responsible for what happens to them.

Correct AnswerverifiedShow Answer

_____ is the process through which managers seek to improve employees' desire and ability to understand and manage the organization.

Correct AnswerverifiedShow Answer

A manager who makes a programmed decision relies on established rules and guidelines.

Correct AnswerverifiedTrue

The first step in the decision-making process is to recognize the need for a decision.

Correct AnswerverifiedShow Answer

_____ are individuals who pursue causes such as reducing poverty, increasing literacy, protecting the natural environment, or reducing substance abuse.

Correct AnswerverifiedShow Answer

The last step in the managerial decision-making process is:

Correct AnswerverifiedShow Answer

The first step in the managerial decision-making process is to:

Correct AnswerverifiedD

What is a learning organization? List Peter Senge's five principles for creating a learning organization.

Correct AnswerverifiedA learning organization is one in which ...View AnswerShow Answer

When the probabilities of alternative outcomes cannot be determined and future outcomes are unknown, there exists:

Correct AnswerverifiedShow Answer

Which of the following group decision-making processes is a written approach to creative problem solving?

Correct AnswerverifiedShow Answer

Once managers have generated a set of alternatives, the next task is to implement these alternatives.

Correct AnswerverifiedShow Answer

Which of the following is true of a learning organization?

Correct AnswerverifiedShow Answer

Which of the following would be considered a programmed decision by James Calloway, CEO of FSE Inc.?

Correct AnswerverifiedShow Answer

Cognitive biases enable managers to make good decisions.

Correct AnswerverifiedShow Answer

Which of the following is true of decision making?

Correct AnswerverifiedShow Answer

An organization in which managers enable subordinates to think creatively in order to maximize the potential for organizational learning is called a(n) :

Correct AnswerverifiedShow Answer

Which of the following is a reason why managers fail to generate creative solutions?

Correct AnswerverifiedA

_____ results from the tendency to make decisions based on preexisting beliefs even though evidence suggest that those beliefs are wrong.

Correct AnswerverifiedShow Answer

To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

Correct AnswerverifiedShow Answer

To deal with opportunities and threats, managers must select one solution from a set of alternatives. This process is known as _____.

Correct AnswerverifiedShow Answer

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A learning organization is one in which ...
View Answer

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