Question 1

Which of the following is true of mentoring?

Accepted Answer

A)   Mentoring is the best substitute for therapy.
B)   Most mentoring relationships develop formally as a result of interests or values officially discussed by the mentor and protégé.
C)   Employees most likely to seek a mentor are emotionally unstable and have a low need for power and achievement.
D)   Mentoring programs tend to be most successful when they are voluntary and participants understand the details of the program.
E)   Informal mentoring programs ensure access to mentors for all employees, regardless of gender or race.F) A) and B)
G) A) and C)

Question 2

Which of the following is true about an assessment center?

Accepted Answer

A)   An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain time period.
B)   At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises.
C)   It is an office that looks into the process of collecting information and providing feedback to employees about their behavior, communication style, or skills.
D)   At an assessment center, senior managers hold a test that identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and lifestyle.
E)   It refers to an on-site location where the corporate leaders design a tool that gathers ratings of a manager's use of skills associated with success in managing.F) C) and D)
G) A) and B)

Question 3

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Accepted Answer

A) True 
 B)False

Question 4

What is the employee's responsibility in the data gathering stage of career management?

Accepted Answer

A)   To identify opportunities and areas needing improvement
B)   To communicate performance evaluations
C)   To identify steps and a timetable to reach goals
D)   To provide assessment information to identify strengths, weaknesses, interests, and values
E)   To ensure that goals are specific, challenging, and attainableF) C) and E)
G) B) and D)

Question 5

The temporary cross-functional move is the least common way to use downward moves for employee development.

Accepted Answer

A) True 
 B)False

Question 6

According to the Myers-Briggs Type Indicator,individuals who are Introverted,Sensing,Thinking,and Judging (known as ISTJs) :

Accepted Answer

A)   appear to their colleagues to be too task-oriented.
B)   tend to take a lot of time to make decisions.
C)   are perceived as friendly and outgoing.
D)   respond well to unexpected opportunities.
E)   are mostly unorganized and impractical.F) A) and B)
G) A) and C)

Question 7

Job rotation involves:

Accepted Answer

A)   adding challenges or new responsibilities to the employee's current job.
B)   moving the employee through a series of job assignments in one or more functional areas of the company.
C)   allowing the employee to work full-time in a temporary position at another company.
D)   allowing the employee to switch between two different jobs within the company on a daily or weekly basis.
E)   assigning an employee to a position with less responsibility and authority.F) B) and C)
G) D) and E)

Question 8

The development of high-potential employees is a slow process.

Accepted Answer

A) True 
 B)False

Question 9

What are group mentoring programs?

Accepted Answer

So that more employees can benefit from ...

Question 10

The organization may demote an employee to a lower-level position:

Accepted Answer

A)   to provide greater challenges to him/her.
B)   so that the employee can learn different skills.
C)   to increase the employee's visibility.
D)   so that the employee can get more authority.
E)   to give him/her more responsibility.F) C) and D)
G) A) and C)

Question 11

Job rotation increases employees' understanding of different company functions.

Accepted Answer

A) True 
 B)False

Question 12

According to the Myers-Briggs Type Indicator,Introverted types (I) gain energy by _____.

Accepted Answer

A)   focusing on inner thoughts
B)   focusing on interpersonal relationships
C)   gathering facts and details
D)   focusing less on facts and more on possibilities
E)   trying to be objective in making decisionsF) A) and E)
G) A) and B)

Question 13

Which of the following is true of the relationship between training and development?

Accepted Answer

A)   Training is future oriented, while development is focused on improvement of current job.
B)   The use of work experience is high in training, but low in development.
C)   Participation in training is voluntary, but compulsory in development.
D)   The goal of training is preparation for the current job, while the goal of development is preparation for changes in the current job.
E)   Training is often an ongoing process while development tends to be short-term process.F) C) and E)
G) A) and D)

Question 14

How does 360-degree feedback help organizations?

Accepted Answer

A)   Managers can identify subordinates who provide negative feedback.
B)   Delivering ratings provides a simple way for a manager to act on the feedback.
C)   Performance improves and behavior changes as a result of participation.
D)   It demands very little time, so the raters can focus on other tasks.
E)   Managers can easily interpret the results themselves and take necessary action.F) None of the above
G) A) and D)

Question 15

A mentor is generally a(n) :

Accepted Answer

A)   employee's peer who provides friendship and guidance.
B)   employee's manager who provides feedback on performance.
C)   employee's family member who provides emotional and financial support.
D)   experienced, productive senior employee who helps develop a protégé.
E)   experienced person who disseminates knowledge to the entire organization.F) B) and D)
G) B) and E)

Question 16

Which of the following is true about a transfer?

Accepted Answer

A)   It typically involves a full-time temporary position at another organization.
B)   A transfer fundamentally increases job responsibilities.
C)   A transfer essentially increases compensation.
D)   It occurs when an employee is given less responsibility and authority.
E)   It is an assignment of an employee to a position in a different area of the company, usually in a lateral move.F) C) and E)
G) A) and E)

Question 17

Which of the following is true of protean careers?

Accepted Answer

A)   Employees look for organizations to provide job security.
B)   Employees take lesser responsibility for managing protean careers than for traditional careers.
C)   A protean career is one that does does not change frequently.
D)   Based on the psychological contract, employees look for organizations to provide development opportunities.
E)   Protean careers are characterized by frequent changes due to changes in the person's desired level of compensation.F) C) and D)
G) B) and D)

Question 18

In assessment centers,typically,each assessor observes and records _____ employees' behaviors in each exercise.

Accepted Answer

A)   six or seven
B)   four or five
C)   eight or nine
D)   one or two
E)   ten or elevenF) B) and D)
G) C) and D)

Question 19

In the feedback step of the career management process,the employee is primarily responsible for:

Accepted Answer

A)   ensuring that the goal is specific, challenging, and attainable.
B)   identifying company resources needed to reach goals.
C)   identifying what skills he/she could realistically develop in light of the opportunities available.
D)   identifying resources needed, including courses, work experiences, and relationships.
E)   identifying strengths, weaknesses, interests, and values.F) A) and B)
G) None of the above

Question 20

According to the Myers-Briggs Type Indicator,individuals with a Feeling (F)preference try always to be objective in making decisions,whereas individuals with a Thinking (T)preference are more subjective.

Accepted Answer

A) True 
 B)False

Exam 9: Developing Employees for Future Success

Which of the following is true about a transfer?

Correct AnswerverifiedShow Answer

The temporary cross-functional move is the least common way to use downward moves for employee development.

Correct AnswerverifiedShow Answer

In the feedback step of the career management process,the employee is primarily responsible for:

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,individuals with a Feeling (F)preference try always to be objective in making decisions,whereas individuals with a Thinking (T)preference are more subjective.

Correct AnswerverifiedShow Answer

A mentor is generally a(n) :

Correct AnswerverifiedShow Answer

In assessment centers,typically,each assessor observes and records _____ employees' behaviors in each exercise.

Correct AnswerverifiedShow Answer

How does 360-degree feedback help organizations?

Correct AnswerverifiedShow Answer

The organization may demote an employee to a lower-level position:

Correct AnswerverifiedShow Answer

What are group mentoring programs?

Correct AnswerverifiedSo that more employees can benefit from ...View AnswerShow Answer

Which of the following is true of the relationship between training and development?

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,Introverted types (I) gain energy by _____.

Correct AnswerverifiedShow Answer

Which of the following is true about an assessment center?

Correct AnswerverifiedShow Answer

Which of the following is true of protean careers?

Correct AnswerverifiedShow Answer

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Correct AnswerverifiedShow Answer

Job rotation involves:

Correct AnswerverifiedShow Answer

The development of high-potential employees is a slow process.

Correct AnswerverifiedShow Answer

What is the employee's responsibility in the data gathering stage of career management?

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,individuals who are Introverted,Sensing,Thinking,and Judging (known as ISTJs) :

Correct AnswerverifiedShow Answer

Which of the following is true of mentoring?

Correct AnswerverifiedShow Answer

Job rotation increases employees' understanding of different company functions.

Correct AnswerverifiedShow Answer

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So that more employees can benefit from ...
View Answer

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