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Leo has been offered a job at the Standard Trust Investment Company, an old institution with a hierarchical culture. Which of the following should Leo expect to be true of the company?


A) Subordinates have direct access to their superiors.
B) People pay little attention to status symbols.
C) Subordinates are never blamed for leaders' mistakes.
D) Protocol based on status is used only during formal occasions.
E) Power is concentrated at the top of the organization.

F) B) and D)
G) None of the above

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Patti is going to work as a manager in the Netherlands, which has a high performance orientation. Patti should avoid giving her new employees feedback because it will make them uncomfortable.

A) True
B) False

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False

Marta is a German woman who was just hired by a multinational company. It will be helpful for her to assume that her colleagues in Brazil will conceptualize time the same way she does.

A) True
B) False

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False

Which of the following correctly states a similarity between Russia and India?


A) Meeting times are relaxed and often start 10 to 15 minutes late in both countries.
B) Cricket is an appropriate topic of conversation in both countries.
C) Comparing Moscow and St. Petersburg is a taboo topic of conversation in both countries.
D) Gifting expensive gifts and gifting leather gifts are avoided in both countries.
E) Meetings are scheduled far in advance, and time is viewed flexibly in both countries.

F) C) and E)
G) D) and E)

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Which of the following is a trait of collectivists?


A) They pursue their own dreams and goals, even when it means spending less time with their family.
B) They leave relationships when they are no longer mutually satisfying, beneficial, or convenient.
C) They stay in contact with and work through extended networks built on family and friends.
D) They make decisions based on each individual's needs.
E) They enter friendships and relationships primarily based on common interests.

F) A) and B)
G) B) and C)

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How is trust established in cross-cultural work relationships?

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Trust is critical in cross-cultural work...

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Which of the following is true of a co-culture?


A) Co-culture involves the belief that your own culture is superior.
B) Co-culture is a combination of elements from different cultures.
C) People with judger mind-sets find it easier to develop co-cultures.
D) Co-cultures deemphasize the differences that exist between cultures.
E) People who are low in cultural intelligence usually develop co-cultures.

F) B) and C)
G) B) and D)

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Cultures with low performance orientation societies generally


A) value productivity over social relationships.
B) give direct feedback about how to improve work.
C) are relaxed about starting things on time.
D) place a high priority on meeting work deadlines.
E) implement clear plans to achieve goals.

F) A) and D)
G) C) and E)

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In high gender egalitarianism cultures, men and women are encouraged to occupy the same professional roles and leadership positions.

A) True
B) False

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What are the appropriate topics of conversation in each of the BRIC countries (Brazil, Russia, India, and China)?

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Different countries have different appro...

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Which of the following is characteristic of egalitarian cultures?


A) Leaders can be approached directly by subordinates.
B) Decision making is centralized.
C) Subordinates are blamed for the mistakes of leaders.
D) Salary ranges between the top and the bottom of the organization are extreme.
E) Power is concentrated at the top.

F) D) and E)
G) A) and D)

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Which of the following is a feature of cultures with high performance orientation?


A) Relationships are emphasized more than results.
B) Financial incentives are acceptable motivators.
C) Feedback is viewed as being judgmental.
D) Expressions of loyalty and sympathy are valued.
E) Goals and objectives are discussed in a casual manner.

F) A) and C)
G) C) and D)

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Organizations in present-oriented societies are less likely to develop clear long-term strategies and business plans.

A) True
B) False

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Brad chooses to enter relationships only with people who share his interests in sports and work. Whenever he finds himself having less in common with a friend, he leaves the relationship. What cultural dimension does Brad display?


A) collectivism
B) individualism
C) humane orientation
D) egalitarianism
E) future orientation

F) A) and B)
G) B) and C)

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B

In hierarchical cultures


A) decision making is decentralized.
B) protocol based on status is not important.
C) leaders take responsibility for their own mistakes.
D) leaders are approached through intermediaries.
E) status symbols are unimportant.

F) B) and C)
G) B) and E)

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How does a less-assertive culture differ from a highly assertive culture?


A) Less-assertive cultures are uncomfortable with silence and speak up quickly to fill the silence.
B) Less-assertive cultures prioritize resolving issues over showing respect to others.
C) Less-assertive cultures typically express a lot of emotion.
D) Less-assertive cultures use tough, dominant language.
E) Less-assertive cultures stress equality and use cooperative language.

F) C) and D)
G) C) and E)

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Which of the following is a feature of cultures that are high in uncertainty avoidance?


A) People prefer working with flexible rules and guidelines.
B) People prefer tasks with sure outcomes and minimal risk.
C) People accept verification through oral communication.
D) People prefer to break rules and take calculated risks.
E) People value trust more than contractual agreements.

F) A) and E)
G) A) and B)

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What are the effects of ethnocentrism on cross-cultural relationships?

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In cross-cultural working relationships,...

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Which of the following is a feature of cultures with a high humane orientation?


A) reserving expressions of welcome for formal situations
B) discouraging discussion of feelings as a waste of time
C) waiting until someone asks before helping them
D) teaching people to be sensitive to all forms of unfairness and unkindness
E) pursuing personal comfort and enjoyment more than generosity and kindness

F) A) and B)
G) A) and C)

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Which of the following correctly names a characteristic of Russian etiquette and customs?


A) Pakistan and the caste system are taboo topics of conversation.
B) Gift giving is a sign of friendship; however, expensive and leather gifts should be avoided.
C) First names are appropriate only after a relationship is well established.
D) People commonly sit side by side rather than facing one another during meetings.
E) The conversation style of the people is loud, animated, lively, and expressive with lots of interruptions.

F) A) and B)
G) A) and C)

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