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Which of the following is an example of projected cognitive similarity?


A) Elana assumes that no two cultures are alike in terms of values and norms.
B) Rico assumes that all cultures are inferior to his culture.
C) Deirdre assumes that other cultural groups have the same values as hers.
D) Bill assumes that the cultural stereotypes shown in the popular media are true.
E) Michael assumes that all cultures are superior to his culture.

F) All of the above
G) A) and B)

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Cultures with low future orientation


A) use inflexible and firm language.
B) emphasize control and planning for the future.
C) focus on intrinsic motivation.
D) discuss long-term strategies and business plans.
E) appreciate visionary approaches to business problems.

F) C) and D)
G) B) and D)

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Which of the following statements correctly names a characteristic of etiquette and customs in India?


A) Soccer and the weather are appropriate topics of conversation.
B) Tiananmen Square is considered a taboo topic of conversation.
C) The conversation style is animated and lively with lots of interruptions.
D) Titles are typically used in the workplace unless directed otherwise.
E) Gifts are generally not expected on the first meeting.

F) B) and E)
G) A) and E)

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Which of the following highlights the difference between Chinese and Brazilian etiquette and customs?


A) Meetings begin on time in China, while meeting times are relaxed in Brazil and often start 10 to 15 minutes late.
B) Tibet is a taboo topic of conversation in Brazil, while deforestation is a controversial topic of conversation in China.
C) Touching is rare in Brazil, while frequent and extended touching is accepted in China.
D) Business attire in China should be stylish and fashionable, while conservative suits are preferred in Brazil.
E) Gift giving is common for first meetings in Brazil, while gifts are generally not expected on the first meeting in China.

F) A) and D)
G) A) and C)

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Fred has been sent to build a factory in a small village. His new employees speak often of the rewards the factory will bring to their community. It takes Fred a long time to form relationships because the social networks there are close knit. Which term best describes the primary trait of the culture he is dealing with?


A) collectivism
B) individualism
C) egalitarianism
D) future orientation
E) performance orientation

F) B) and C)
G) A) and E)

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In cultures with a high humane orientation


A) companies and shareholders emphasize social responsibility.
B) society members are expected to solve personal problems on their own.
C) self-enjoyment takes precedence over displays of generosity.
D) people extend material and social support only to a close circle of friends and family.
E) people smile and display other nonverbal signs of welcome infrequently.

F) B) and C)
G) A) and E)

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Ed is going to work for a year in the Netherlands, which he has learned is even more egalitarian than the United States. What should he expect his new company to be like?


A) Employees will be reluctant to disagree openly with the company's leaders.
B) The salaries of the company's chief officers will be much, much greater than his.
C) His coworkers will respect leaders for their competence, not their position.
D) People will be judged for status symbols such as big houses and automobiles.
E) He will have to find an intermediary to advocate for him if he wants to talk to a manager.

F) A) and C)
G) A) and D)

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Popular culture plays an important role in the formation of negative stereotypes.

A) True
B) False

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Which of the following is a feature of a culture with high future orientation?


A) often mentioning short-term rewards and incentives
B) focusing more on extrinsic motivation
C) rarely discussing long-term strategies or plans
D) appreciating visionary approaches to business problems
E) using inflexible and firm language

F) B) and D)
G) B) and C)

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In the Durable Manufacturing Company, the president, Alicia Hernandez, makes no more than five times what the lowest-paid worker earns. Alicia is often seen eating in the workers' lunchroom because she likes to hear opinions about how the work is going. Which term best describes the culture at the Durable Manufacturing Company?


A) assertive
B) collectivist
C) individualistic
D) hierarchical
E) egalitarian

F) A) and B)
G) A) and C)

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In low gender egalitarianism cultures


A) equal professional opportunities are provided to men and women.
B) men and women have the same communication and management styles.
C) protocol that draws attention to gender is avoided.
D) men and women are expected to occupy different roles in society.
E) men have fewer leadership opportunities than women.

F) C) and E)
G) A) and B)

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Which of the following business trends is valued across the world?


A) High priority on performance orientation
B) Low priority on egalitarianism
C) High priority on hierarchy
D) Low priority on humane orientation
E) Low priority on future orientation

F) D) and E)
G) A) and E)

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Which of the following is a trait of individualists?


A) They tend to follow the perceived dreams and goals of the group as a matter of duty.
B) They tend to stay in contact with and work through extended networks.
C) They stay in relationships even when they are no longer mutually satisfying.
D) They communicate directly to efficiently deal with work tasks and outcomes.
E) They make decisions based on the larger interests of society.

F) B) and E)
G) A) and D)

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Generally, as countries increase their standard of living, they develop more collectivist tendencies.

A) True
B) False

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What is future orientation? What are the differences between cultures with high future orientation and cultures with low future orientation?

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Future orientation (FO) involves the deg...

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Lorna assumes that her colleagues in Mexico will be just as motivated by an individual rewards program as people in the United States are. This is an example of the outgroup homogeneity effect.

A) True
B) False

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Which of the following is useful advice on conducting business across cultures with those who have limited English ability?


A) Determine a person's level of communication proficiency within the first few moments of your interactions with them.
B) Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful.
C) Use slang and jargon instead of literal language as much as possible.
D) Allow those with limited English ability enough time to process their thoughts into English.
E) When using an interpreter, focus on the interpreter instead of the person you are communicating with.

F) None of the above
G) C) and E)

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In less-assertive cultures, people are uncomfortable with silence.

A) True
B) False

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Which cultural dimension changes most rapidly? Why?

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The cultural dimension that changes most...

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Cultures with high performance orientation generally


A) encourage workers to improve at their jobs.
B) are uncomfortable with feedback about work.
C) value social relationships over productivity.
D) are relaxed about meeting goals on time.
E) motivate workers with approval, not money.

F) C) and D)
G) D) and E)

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