Question 1

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Accepted Answer

A)   Ad hoc
B)   Summary
C)   Exception
D)   Detailed
E)   Key indicatorF) D) and E)
G) A) and E)

Question 2

The data processed by transaction processing systems provide the inputs for other organizational information systems.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is false?

Accepted Answer

A)   ERP systems are an evolution of functional information systems.
B)   ERP systems look the same to users as functional information systems.
C)   ERP systems have much the same functionality as functional information systems.
D)   ERP systems produce the same reports as functional information systems.
E)   ERP systems use the same data as functional information systems.F) B) and D)
G) A) and B)

Question 4

A company that implements an ERP system must reworking their business processes to meet the procedures established by their ERP systems to gain significant benefits.

Accepted Answer

A) True 
 B)False

Question 5

When ERP systems are not appropriate in an organization, then that organization can use an enterprise application integration system.

Accepted Answer

A) True 
 B)False  True

Question 6

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Accepted Answer

A)   low, repetitive, difficult
B)   high, repetitive, easy
C)   high, different, difficult
D)   low, different, easy
E)   high, different, easyF) A) and B)
G) A) and C)

Question 7

The drawbacks of ERP systems include all of the following except:

Accepted Answer

A)   They are complex
B)   They are expensive
C)   They are time-consuming to implement
D)   Companies may need to change existing business processes to fit the software
E)   They consist of modulesF) A) and E)
G) A) and D)

Question 8

Which of the following has not been identified as a reason for ERP implementation failure?

Accepted Answer

A)   Failure to include affected employees in planning
B)   The complexity of the planning
C)   Lack of documentation
D)   Insufficient training
E)   No change management processesF) B) and D)
G) None of the above

Question 9

Greg is mowing lawns in the neighborhood for the summer. He does not need an information system.

Accepted Answer

A) True 
 B)False

Question 10

_____ reports contain special information not found in routine reports.

Accepted Answer

A)   Ad hoc
B)   Summary
C)   Drill-down
D)   Key-indicator
E)   ExceptionF) A) and B)
G) B) and C)

Question 11

Key-indicator reports shows data at a greater level of detail.

Accepted Answer

A) True 
 B)False

Question 12

Explain how information systems for human resource management support an organization.
Section reference 1: Functional Area Information Systems

Accepted Answer

The answer of Explain how information systems for human resource...

Question 13

Financial management, operations management, and human resource management are extended ERP modules.

Accepted Answer

A) True 
 B)False

Question 14

Information systems can be function-specific.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following activities does not occur within the order fulfillment process?

Accepted Answer

A)   The sales department receives a customer inquiry and issues a quotation indicating price and availability.
B)   The sales department forwards a sales order to the warehouse.
C)   The warehouse forwards a purchase requisition in order to buy goods from a vendor.
D)   The warehouse prepares the shipment and produces internal documentation.
E)   The accounting department issues an invoice to the customer.F) A) and D)
G) C) and D)

Question 16

The POM function within an organization monitors the customer sales activity.

Accepted Answer

A) True 
 B)False

Question 17

An example of a transaction in a HRIS application is adding a new employee.

Accepted Answer

A) True 
 B)False

Question 18

The most fundamental information systems in an organization are:

Accepted Answer

A)   office automation systems
B)   decision support systems
C)   functional area information systems
D)   Transaction processing systems
E)   business intelligence systemsF) A) and B)
G) B) and E) D

Question 19

Differentiate between transaction processing systems and functional area information systems.
Section reference 1: Transaction Processing Systems and Functional Area Information Systems

Accepted Answer

The answer of Differentiate between transaction processing systems and functional...

Question 20

ERP systems cannot manage cross departmental processes.

Accepted Answer

A) True 
 B)False

Exam 10: Enterprise Resource Planning Systems

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Correct AnswerverifiedShow Answer

The data processed by transaction processing systems provide the inputs for other organizational information systems.

Correct AnswerverifiedTrue

Which of the following is false?

Correct AnswerverifiedShow Answer

A company that implements an ERP system must reworking their business processes to meet the procedures established by their ERP systems to gain significant benefits.

Correct AnswerverifiedShow Answer

When ERP systems are not appropriate in an organization, then that organization can use an enterprise application integration system.

Correct AnswerverifiedTrue

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Correct AnswerverifiedShow Answer

The drawbacks of ERP systems include all of the following except:

Correct AnswerverifiedShow Answer

Which of the following has not been identified as a reason for ERP implementation failure?

Correct AnswerverifiedShow Answer

Greg is mowing lawns in the neighborhood for the summer. He does not need an information system.

Correct AnswerverifiedShow Answer

_____ reports contain special information not found in routine reports.

Correct AnswerverifiedShow Answer

Key-indicator reports shows data at a greater level of detail.

Correct AnswerverifiedShow Answer

Explain how information systems for human resource management support an organization. Section reference 1: Functional Area Information Systems

Correct AnswerverifiedShow Answer

Financial management, operations management, and human resource management are extended ERP modules.

Correct AnswerverifiedShow Answer

Information systems can be function-specific.

Correct AnswerverifiedShow Answer

Which of the following activities does not occur within the order fulfillment process?

Correct AnswerverifiedShow Answer

The POM function within an organization monitors the customer sales activity.

Correct AnswerverifiedShow Answer

An example of a transaction in a HRIS application is adding a new employee.

Correct AnswerverifiedShow Answer

The most fundamental information systems in an organization are:

Correct AnswerverifiedD

Differentiate between transaction processing systems and functional area information systems. Section reference 1: Transaction Processing Systems and Functional Area Information Systems

Correct AnswerverifiedShow Answer

ERP systems cannot manage cross departmental processes.

Correct AnswerverifiedShow Answer

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True

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True

Organizational transactions are typically ___ volume, _, and therefore ___ to computerize.

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D

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