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Scenario B. Use the information given below to answer the questions that follow. Sarah attended an interview for a job with a manufacturing firm. As she met all the minimum requirements for the post, she was not surprised when she received a formal job offer. However, a few days later, the firm informed her that the job offer had been revoked because the manager in that department felt that women should not work in a manufacturing environment. The firm assured her that the matter was nothing personal and wished her luck for her career. -Which of the following laws has the manufacturing firm violated?


A) Age Discrimination in Employment Act
B) WARN Act
C) Fair Labor Standards Act
D) Americans with Disabilities Act
E) Title VII of the 1964 Civil Rights Act

F) C) and D)
G) D) and E)

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What are the criteria that apply to the strategic impact of human resources?

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Firms can create a competitive advantage...

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In the context of strategic human resources management, a group of well-chosen, motivated people is easy to imitate.

A) True
B) False

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One of the criteria for creating a competitive advantage through human resources is that they should be:


A) expensive.
B) easily available.
C) difficult to imitate.
D) spontaneous.
E) of low cost.

F) B) and C)
G) A) and E)

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Jake applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam with numerical aptitude questions. This type of selection test is referred to as a:


A) performance test.
B) cognitive ability test.
C) validity test.
D) personality test.
E) certification test.

F) A) and D)
G) A) and E)

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Recruitment refers exclusively to external applicants.

A) True
B) False

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In the context of selection methods, which of the following is true of personality tests?


A) They are illegal.
B) They are universally used.
C) They are hard to defend in court.
D) They have no relationship with job satisfaction.
E) They are highly valid.

F) B) and C)
G) A) and E)

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Reference information is becoming increasingly difficult to obtain as a result of several highly publicized lawsuits.

A) True
B) False

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_____ appraisals, although subjective, focus on observable aspects of performance.


A) Behavioral
B) Results
C) Administrative
D) Trait
E) Developmental

F) A) and E)
G) A) and B)

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Employers place the greatest emphasis on responses to newspaper advertisements.

A) True
B) False

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Which of the following is an activity that is conducted during the human resources planning process?


A) Demand forecast
B) Internal recruiting
C) Environmental scanning
D) Training and development
E) Outplacement

F) A) and D)
G) B) and E)

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The behavioral description interview explores what candidates have actually done in the past.

A) True
B) False

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What are the disadvantages of management by objectives (MBO)?

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The disadvantages of management by objec...

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A managerial performance test in which candidates participate in a variety of exercises and situations is known as a(n) _____.


A) background check
B) assessment center
C) job analysis
D) performance appraisal
E) reference check

F) A) and D)
G) D) and E)

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Which of the following is an advantage of a structured interview?


A) It helps establish rapport.
B) It is more likely to be free of bias and stereotypes.
C) It provides a sense of the applicant's personality.
D) It helps prospective employers make a first cut through candidates.
E) It helps measure a range of intellectual abilities.

F) A) and B)
G) A) and C)

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In a _____, the contract requires workers to join the labor organization after a set period of time.


A) labor supply forecast
B) job description
C) reference check
D) union shop
E) needs assessment system

F) A) and D)
G) A) and B)

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In the context of employee benefits, _____ provides financial support to employees suffering a work-related injury or illness.


A) Social Security
B) workers' compensation
C) unemployment insurance
D) gainsharing
E) profit-sharing

F) C) and D)
G) A) and C)

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The final stage in the human resources planning process involves:


A) evaluating the activities conducted to ensure that they are producing the desired results.
B) discharging employees ineffective at realizing organizational goals.
C) restarting the entire process.
D) evaluating the decisions made for legal compliance.
E) distributing compensation adjustments.

F) A) and B)
G) A) and C)

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In the context of incentive systems, which of the following is true of profit-sharing plans?


A) They reward individual performance.
B) They are used to reward employees for increasing productivity in areas under their control.
C) They are usually implemented in the division or the organization as a whole.
D) They are given on the basis of how a worker's performance measures against an objective standard.
E) They do not give all employees a stake in the company's success.

F) C) and D)
G) B) and E)

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What are the advantages of structured interviews?

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